Help
Frequently Asked Questions
Everything you need to know about ordering, delivery and caring for your plants.
Orders & Delivery
How are plants packed for delivery?
Each plant is secured in its pot with a soil cover, wrapped for support and shipped in a ventilated, recyclable box designed to keep it upright.
How long will my order take?
Most metro orders arrive in 2–4 working days. You'll receive a tracking link by email and SMS as soon as it ships.
Do you offer free shipping?
Yes — shipping is free on all orders above ₹ 1,999.
Plant Care
What if my plant arrives damaged?
Send us a photo within 15 days of delivery and we'll replace it free of charge — no questions asked.
Do plants come with care instructions?
Every plant ships with a care card, and our team offers free plant-care help on WhatsApp for as long as you need it.
Which plants are safe for pets?
Look for the 'Pet friendly' detail on each product page. Areca Palm is a great pet-safe choice from our current range.
Gifts & Makeovers
Can I add a personal message to a gift?
Absolutely. Add your message at checkout and we'll handwrite it on a card tucked into the gift wrap.
Do you take corporate gifting orders?
Yes — we offer custom branding and bulk pricing for orders of 25 or more. Get in touch via our contact page.
How does a garden makeover work?
Book a free consultation, and our designers will share a layout and quote. Once approved, installation usually takes a single day.
Still have questions?
Our plant experts are happy to help.
